Device Information. When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies: “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Information you provide. When using the Services, you may be asked to provide personal information about yourself, such as your name, contact information, address, or if submitting an application all relevant financial information you include on the application. Some information you provide through the Services is collected and processed by third parties on our behalf. For example, when you order services or send an application we may need to collect your credit or debit card information. This information is collected and processed by third-party payment processors. In the event that a credit report is required to use a Service, you may be asked to provide your Social Security number (“SSN”). When SSNs are required, we use technology to pass that information directly to the third-party providers who need the information to process the credit or background check report. Additionally when you send an online application or login to a customer portal on the Site, we collect certain information from you, including your name, billing address, email address, and phone number. We refer to all this information as “User Profile Information.”
Device Information We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our clients browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Personal Information We use the User Profile Information to improve services to our clients and to identify and authenticate clients who intend to receive a service. This includes things such as to send you technical notices, updates, security alerts and support and administrative messages; respond to your comments, questions and requests and provide customer service; monitor and analyze trends, usage and activities in connection with our Services; revise, modify, and update existing Services and develop new Services; detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of the Site.
Communication Additionally, we use this User Profile Information to communicate with you; Screen for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information relating to our services. You may receive emails for a variety of reasons – for example, if you took an action through the Services regarding outstanding monetary balances or other landlord tenant related issues. You can manage your receipt of some types of communication by following the instructions included in the email we send you. Please note that, even if you unsubscribe from certain email correspondences, we may still need to email you with important administrative information.
We only share your Personal Information with specific partners with whom we directly conduct business for the purpose or providing you a service you have requested, for example filling out an application to rent or making a payment. Only the information needed for providing the services is shared.
Your device information is only shared with third parties for analytics, or more specifically, we use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 616 Kenmore will not knowingly collect personally identifiable information from any person under the age of 18.
We may maintain a copy of the original version of your information in our records. When you provide Personal Information on our Site, by registering, sending an application, or creating a user account we will maintain your User Profile Information for our records unless and until you ask us to delete this information.
We take reasonable steps to protect the information users share with us from unauthorized use, access, and disclosure, both during transmission and at rest. However, no transmission of information via the Internet nor electronic storage solution can be entirely secure, so please be aware that we cannot guarantee absolute security. You can access, update, and delete personal information you provide to us in your account profile by logging into your account.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org.